Your Privacy is Our
Top Priority
Our Privacy Principles
Your Data Belongs to You
We believe your memories and personal information belong to you. We never sell your data to third parties.
End-to-End Encryption
All your memories are encrypted using industry-leading encryption standards. Only you can access your data.
Transparency
We're clear about what data we collect and how we use it. No hidden practices or confusing language.
Privacy Policy
Last updated: March 20, 2024
1. Information We Collect
We collect information you provide directly to us when you use our services:
- Account Information: When you register, we collect your name, email address, and phone number.
- Content: The information you choose to store with MemorAI, including text, images, documents, and links.
- Usage Information: How you interact with our service, including features used and time spent.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To personalize your experience and deliver relevant content
- To develop new features and services
- To communicate with you about our services
- To protect the security and integrity of our platform
3. Data Security
We implement robust security measures to protect your personal information:
- End-to-end encryption for all stored memories
- Regular security audits and vulnerability testing
- Secure data centers with physical and electronic safeguards
- Employee access controls and training
4. Data Sharing
We do not sell your personal information. We may share information in the following limited circumstances:
- With service providers who help us operate our platform
- To comply with legal obligations
- With your explicit consent
5. Your Rights and Choices
You have several rights regarding your personal information:
- Access and download your data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Control notification settings
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@memorai.app
How We Protect Your Data
Data Storage
Your memories are stored in secure, encrypted databases with multiple layers of protection:
- AES-256 encryption for all stored data
- Distributed storage across multiple secure facilities
- Regular backups to prevent data loss
- Automatic deletion options for sensitive information
Infrastructure Security
Our infrastructure is built with security as a foundational principle:
- SOC 2 compliant data centers
- 24/7 monitoring for suspicious activities
- Regular penetration testing by third-party security experts
- Automatic security updates and patch management
Privacy FAQs
Can MemorAI employees access my memories?
No. Your memories are encrypted in a way that only you can access them. Our employees do not have the ability to view your personal data.
What happens to my data if I delete my account?
When you delete your account, all your data is permanently removed from our systems within 30 days. We do not retain any copies.
Does MemorAI use my data to train AI models?
No. We do not use your personal memories to train our AI models. Our AI is trained on separate, anonymized datasets.
Is my WhatsApp conversation with MemorAI private?
Yes. Your conversations with MemorAI through WhatsApp are encrypted end-to-end and are not shared with third parties.
Can I export all my data from MemorAI?
Yes. You can request a full export of all your data at any time through your account settings.
Compliance & Regulations
MemorAI is committed to complying with global privacy regulations:
GDPR Compliance
We adhere to the General Data Protection Regulation for users in the European Union.
CCPA Compliance
We follow the California Consumer Privacy Act requirements for California residents.
HIPAA Considerations
While not a HIPAA-covered entity, we implement similar security standards for sensitive information.